If you are declared the winner of an auction, you will receive a confirmation email shortly after the auction closes. If the email does not arrive within a few minutes of the auction close, please contact STORAGE AUCTIONS.
The email will notify you of your win and contain information such as the Storage Unit Number, Facility Location/ Contact Information and Invoice details. Make sure you print this information and take it with you (as a proof of purchase) when you go to collect your winnings.
Once notified, winners have 72 hours* to clear the entire contents of the storage unit.
It is important you read the Terms and Conditions on a Facility`s Auction Page so you are clear on the correct Pick-Up/ Collection procedures, as these terms may vary from Facility to Facility.
Should users wish to obtain a copy of any other invoices, they can find all copies in "My Account" under Billing Overview.
* Unless stated otherwise on the individual auction page. Make sure you read the Seller`s Terms prior to bidding.